Frequently Asked Questions
Everything you need to know about shopping with Cupids.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, Cupids ships to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
Are my personal details secure?
Yes, we use industry-standard SSL encryption to protect your data. We never store your full credit card information on our servers.